If you are not entirely satisfied with your purchase, we’re here to help.
Our supplements and physical goods can be returned within 60 days of the original purchase of the product, but digital products are considered on a case by case basis. New supplements or physical goods may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The supplement or physical good was purchased in the last 60 days
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us by email at [email protected]
Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
PO Box 779 Wadsworth, OH 44282
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Natural Subsistence.
If you received a damaged product, please notify us immediately for assistance.
Monthly fees for a membership to receive monthly discounts, promotions, and other perks are non-refundable.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
720 Weber Dr.
Wadsworth, OH 44281
Last updated: May 24, 2019